Question

Critically evaluate Kaizen in ISO and Six Sigma quality management frameworks? How do these frameworks embed quality in an organization?

Note: Representation of data in a logical and visually appealing manner

Answer 1

Kaizen :continuous Improvement

kaizen is a system for generating and implementing employees ideas developed in japan

continuous improvement,called KAIZEN by the japanese, requires that the company continually strive to be better through learning and problem solveing. because we can never achive perfection , we must always evaluate our performance and take measure to improve it.

it helpedd many companies to improve quality and productivity which allowed them to offer better productss at lower price and therefore increase thierr market share.

kaizen is group of workers who do similar works, they meet volunraily, under the leadership of their supervisor to identify work relatedd problems and to recommend solutions to management.

SIX Sigma

Six Sigma is a long term , forward thinkinng initiative designed to fundamentally change the way of corporations to do business.

developed by Bill Smith while working at Motorola in 1980

it is first and foremost system which enables "a business process that enables companies to increase profits dramatically by streamlining operation, improving quality,and elminating defects or mistakes in everything a company does."

while traditional quality programs have focused on detecting and correcting defects, six sigma encompasses something broader: it provides specific methods to re create the process itself so that defects are never produced in the first place.

the term ,6 sigma ,is used as it describes a target of 3.4 defects per million opportunities which is considered to be world class.

sigma is the term given to measure of deviation in data set

Stages in 6 sigma :- Define,Measure,Analyze,Improve and control