PERFORMANCE EVALUATION
Julie Miller supervisor of housecleaning for Hotel Minto, was
surprised by her summary report for March given below.
Hotel Minto
Housekeeping Performance Report
For the month of March
Actual
Budget
Variance
%Variance
$198,511
$186,400
$12,111 U
6.497% U
Julie was disappointed. She thought she had done a good job
controlling housekeeping labor and towel usage, but her performance
report revealed an unfavorable variance of $12,111. She had been
hoping for a bonus for her good work, but now...