Question

Imagine you are the Head of the organization. you have noted that there is a confusion amongst staff on the purpose of your organization. Departments are operating in silos and the work processes is not aligned to a common purpose.

Prepare and deliver a 5 minutes presentation addressing staff and explaining of the vision, mission and values of your organization. Explain to them the purpose of your organization and the strategic goals and objectives of the organization. explain how each department of the organization os linked to the vision mission amd values.

Answer 1

ANSWER: As the Head of the organization duty is not limited to supervise only but also its his duty to motivate his employees to achieve and follow the organization's goals and maintain their performance.

We are working in a hospital where there are some silos and the work process is not aligned to a common purpose. For this call a meeting where all the members of the health care setting should be included and their representative for telling about the following:

our mission: " to provide a multi dimentional comprehensive patient- centered care to strengthen the promotive aspect of health, prevent diseases and curative, emergency and rehabilitative services.

our vision: setting a new standard of hospital care and to be a first choice for everyone in the field of healtl care services.

our values:

• empathy:  We empathise for every and single patient. We can understand their condition and fmily condition also.
• dignity and respect: We respect the cultural differences, and every individual is unique and repect every and single patient even it is dead.
• ethics: We are bounded to ethics, morales and values and respect the each pateint. We always consider our ethics and never do anything that goes against it.
• excellence: We provide our best in every field of health care, Exceelent services are our motive.
• integrity; We work in collaboration of people as a integral part of organization.Honesty and harmony are our hallmarks.
• teamwork: We is more stronger than I and we always succeed all together.

our objectives:

• our objective and aims is to meet the standard of care
• Optimal clinical outcome of patient care.
• The satisfaction of all our patients, suppliers, staff, and students.
• strengthen the promotive, preventive, emergency, rehabilitative and curative services.
• utilization of all resources and achieve maximum
• to provide necessary training to all personnal for their advancement
• to create a feeling of WE and promote teamwork to provide patient-centered care.
• Financial viability.
• Benefits of continuous improvement that can be seen by a demonstrated increase in staff motivation, improved quality of performance, and increased efficiency in utilization of resources.
• continuity in care
• help the needy one in time of crisis.

our strategic goals:

• To make qualitative services available to all persons irrespective of their caste, creed and religion.
• expanding our organization with maximum number of beds
• more use of tecnology and advances the medical care
• make a branch of this organization also.
• To provide necessary training to all personnel to enhance their working skills
• To contribute towards National and Social cause as required by the government and under any legal provisions.
• To be open and attentive to the signs of the time and respond to society and provide them health need.
• teamwork, integrity, be passionate are important component to provide comprehensive care.

purpose of organization:

As a health care organization we commity ourselves to providing holistic, comprhensive, healing care share hospitality and respect. Taking forward our philosophy " standard health care" and be the first choice of all.

EACH DEPARTMENT IS INTERLINKED:

1. As we have objective and value that give importnce to teamwork, this teamwork and creating the feeling of WE is impossible without everones participation and their collaboration.
2. Integrity means to integrate in one way whatevere they are in department, to provide standaradized care and comprehensive care everyone should come forword and fulfill their responsibilties.
3. Wether they are from department of nurses, physician, dietician, lab technician, physiotherapist or any other department one must have collaborate to achieve organization goals.
4. No single department can work without help of other department, everyone must need other concern and values for giving their own 100 percent.
5. To provide holistic care, comprehensive care we have to make a single team, keep our personal issues outside the organization and make a one goal to provide patient centered care.