Question

Artclie: Ethical Issues in the DisruptiveBehaviors of Incivility, Bullying, andHorizontal/Lateral Violence by: Vicki D. Lachman

What did you learn?

Answer 1

From the chapter "Ethical Issues in the DisruptiveBehaviors of Incivility, Bullying, andHorizontal/Lateral Violence by: Vicki D. Lachman" we learnt that such behaviour in healthare sector results in poor healthcare outcomes. It results in medical errors and adverse outcomes. It also results in poor satisfaction by the people working in the healthcare organisation and causes them to swithch jobs. This results in losing of qualified professionals.
The chapters also give definitions of important terminologies such as :

Incivility : it is defined as lack of respect for colleagues, employers and the client.

Bullying : bullying is defined as targetting other people by giving personal remarks such as on gender, colour, religion.

Horizontal violence : non professional and unkind interaction between nurses

The interventions are also provided in the chapter such as following code of ethics, skill development, couselling.