Active listening is an important element of therapeutic
communication. Practice your active listening skills by pretending
that a statement was made to you, the HCW. Using one of the five
phrases at the end of the directions, complete the following
assignment on the Therapeutic Communications Discussion
Forum:
Instructions
1. Rephrase the message for verification by the pt., using any of
the nine methods of active listening mentioned in Week 2 Lecture.
(Make sure you use one of the Nine Methods...
1-Explain the difference between hearing and listening.
2-How can our listening capacity be overburdened, and thus made
less effective?
3-What do we mean by the "use of gatekeepers?" Why is this a
potential problem in customer service?
4-Describe four positive steps to better listening discussed in
the chapter.
5-What are the two most common challenges to telephone use
effectiveness that can negate the benefits of such customer
communication?
6-What are the three vocal qualities that must be varied to
create...
How does Nancy use active listening? Which interview techniques are the most effective in facilitating therapeutic communication? Does nonverbal communication play a role?
A group of researchers wanted to investigate the effect
that active listening have in feeling understood. The researchers
know from prior studies (using the FUME scale: feeling of
understanding scale) that the results of interaction with partners
who received advice from the listener had a FUME average score
11.79 with the standard deviation of 7.47. The researchers
conducted an experiment where the 37 participants were given an
interaction partner and that partner engaged actively listened
without given any advice. The...
How
can students improve listening during the class? Identify how you
can specifically improve your personal and professional listening
skills this week in this course, at home, and at work. Are you
carefully reading others posts, course syllabus and rubric? Do you
give your full attention to family members or coworkers? Minimum
100 words
List five guidelines/pointers to a new salesperson interested in
improving active listening skill and learn to deploy nonverbal
communication effectively. List your points in bullet point format
and include your personal experience too.
Showing support, empathy, and using active listening skills when
working with clients are soft skills which are critical to being an
effective counselor. How might you use counseling theory to develop
these skills?
ACTIVE LISTENING PARTNER ACTIVITY
Meet with a partner. Each person will spend 5 minutes talking
about practical applications of their coursework that they've seen
in the field already. The other partner will practice active
listening and ask meaningful questions as appropriate.
After you've met, answer the following:
How skilled are you at the various components of active
listening and what areas would you focus on to improve?
When you were listening to the other person, did you fully
understand the...