In: Operations Management
1.What is the main document an external client would use to provide information about particular design elements they require in document design and production?
2.List the four (4) key documents that an organisation may have available internally to use to instruct their employees on how ensure document design is consistent with company and/or client requirements.
3.What are the six (6) essential elements of the document you identified in (b) above?
Ans 1 - A document that showcases all technologies, product flow, process flow etc should be the main document that an external client shall like to see. Typically this document is termed as product requirement document or a contract revie document.
Ans 2- a) a copy of purchase order or Client requirement order to understand the expectations of client.
b) Procedure of contract review to let employees understand and execute translation of client requirements in standard terms.
c) Internal specification sheet - which is 100% replica of client's requirement into production company's standard terms and references well unddrstood by competent resources in the form of humans or machines.
d) Finished goods checking - to ensure that the translation was followed properly by competent resources of production company.
Ans 3 - six essential elements of the documents mentioned above are: