Question

In: Operations Management

You are the HR manager for a new company and you have been tasked with developing...

You are the HR manager for a new company and you have been tasked with developing a concise employee manual for your new middle managers. This manual must help the managers understand certain HR initiatives so that they can recruit, select, and manager their staff effectively. The manual will consist of explaining and providing guidelines for best practices in the areas below.

Explain the importance of a job description and briefly describe the necessary components

Describe an effective recruiting process for the company (What selection tests are relevant?)

Identify best practices when it comes to interviewing (What are some do(s) and don't(s)?)

Explain the training process & best practices (Why is it so significant to the success of the organization?)

Explain best practices for disciplining employees (What is your company's policy?)

Explain diversity and best practices for managers when it comes to ensuring diversity in the company. (Why is it important for business success?)

Solutions

Expert Solution

Employee manual was an important thing that every employee should have on their own because it clearly details about every aspect of the organization. I was tasked to prepare an employee manual for a new middle manager. It should clearly details about the recruitment, selection and how to manage the employees.

For human resource, job description was the diverse tool because it was used for the hiring of the employees. Job description is a statement that which explains the employee responsibilities, duties, rules and regulation. It tells to the employees that how should they will help the employees for the organizational success. It also helps the employee to have a better career by setting the best goals. Employee can know their pays and also things that which should be done and which should be done in the organization. Some the components that every job description should contain are heading information that which consists of the job positions, pay grades and holidays for the employees. Job objectives of the employees and tasks allotted for the employees for their respected positions. Qualification -That which consists of the employee education and qualification etc. It also consists of the job duties and responsibilities of the employee.

Employees are one of the reasons for the organizational success and profits. To recruit the best employees, organization should follow the effective recruitment steps. Firstly organization should do survey about hiring the employees in the organization i.e., to know the vacancies in the organizations.

Choosing the recruitment strategy- Recruitment will be carried out in different types so that organization should choose which type was preferable for the employee selection. Advertisements should be given in paper and television.

Employees should be selected according to the correct procedure.

Preliminary interview- In this interview manager should check whether the candidate is eligible for the job and eligible candidates should be eliminated from the interview. Resume of the candidates should be checked and managers should clearly explain about the organization. This is a kind of screening test.

Written test- Organization should conduct the technical and reasoning test to the candidates to select the best candidate.

Employment test- Candidate who selected in the written test will be selected for the employment test. In this test there will be interaction between the employee and the interviewer. Interviewer check the skills of the candidate whether he/she was eligible for the job position.

Medical examinations- This kind of test will not be conducted mostly in private sector but in some public sector these test will be conducted.

Appointment letter- Selected candidate will be recruited and appointed by giving a for appointment letter.

Some of the interview do’s and don’ts when it comes to interviewing are

  • Interviewer should check each and every aspect of the employee like educational qualification, experience and his/her ability to work in the organization.
  • Interviewer should check the candidate dress code, punctuality and way of answering
  • Interviewer should verify the candidate educational documents whether they are real or fake.
  • Interviewer should check whether the candidate was giving the correct answers or not.

Don’ts

  • Interviewer should not be biased regarding the candidates.
  • Candidate who appear for the interview should not dress casually and untidy. He/she should not wear too much perfume. Some of the male candidates attend the interview after the smoking; those kinds of candidates should be eliminated.
  • Interviewer should always aware of the candidate during the time of interview.

We know that employees who are placed in the organization will be trained for certain days according the organizational rules. This training is a important criterion for the employees because during the academics those candidates will not have practical knowledge they just mug up the syllabus. During the time of training every aspect should be projected in a practical way.

  • Training should be for more time because candidates do not show interest to learn. Periodic breaks should be given to the candidates.
  • Teaching should be very friendly and practically.
  • Different candidates have different leaning styles so that trainer should know how the candidates are comfortable.
  • Always use the real time experiences as the experience for the new employees because it gives more interest to the candidates.
  • Always use the positive reinforcement.

Training was more significant to the organizational success because employees will learn more and more things from the small period of training than the long period of academics. This is the stage where trainers should educate the employees more and more.

Company policy was nothing but the rules and regulations of the organization. Our company policy was to maintain the standard position in the market and to give the equal opportunity for every employee in the organization. To maintain the disciplined workplace some of the practices should be conducted in the organization. Within the organization full and fair investigation should be conducted to know each and every aspect of the employee’s behavior, important facts should be identified and with the help of some of the employees each and every employee conduct must be known.

Diversity itself refers to the mixture of different kind of people from the different areas as a group. In every organization diversity must be maintained between the employees.

  • Managers should conduct the seminars regarding the diversity in the employees and its benefits.
  • While doing the projects different candidates from the different areas should be grouped.
  • Rewards should be given to the best employees.
  • There are some employees who do not accept some people. Those kinds of employees should be removed from the job.
  • Diversity is an important aspect for the business success because by grouping different people in the workplace knowledge will be shared and there are many beneficial things for the candidates and also the organization.


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