Question

1. How do mobile payments fit into e‐commerce? What e‐commerce model(s) may use mobile payments?  

2. What is the «path to profitability» for mobile payments? What are the benefits and what are the costs?

3. Have you ever purchased or paid using your mobile device? Where would you like to see this?

Answer 1

Answer 1 :Mobile payment means that short service message money can transfered from your device to the another person account.Basically, mobile payment has been linked with user own debit and credit card. E-commerce means doing business electronically . Now sale and purchase are made electronically as well as payment has been made electronically. There are various reason for which mobile phone has been fitted in E-commerce such as :

• Convience is the primary factor for which retialer as well as seller has been transfered the money through mobile device.
• Each mobile has a personal user. So there is creation of personalisation relation between buyer and seller.
• Easy transfer of money to the merchant.
• Great mobile shopping experiences and earning higher profits by the merchants.
• No more cash crunch for the businessman.

Mobile commerce of goods and services are available on-line and you make payment through your mobile phone device.

Mobile commerce is the common model which has been used in different E-commerce model such as :

• Business to consumer model in the e-commerce is the most common where payment has been made through your mobile phone linked with debit and credit cards.
• Consumer to consumer model means that e-commerce payment made through on-line such as OLX where old items of your house can be sold out.

Example : Ticketing from your mobile phone - You can used mobile phone for order an ticket for a movie through app and they deducted the money from your mobile device . Now they send seat number and hall number in your mobile phone . And this message has been displayed by you at the venue.

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Answer 2 : The path of profitability means that plan of the business is used mobile payment in such a way that they increase the growth and profitability of the business in the long run scanerio.

Benefits of Mobile payment :

• Convience and speed is the key of the success for the business. Both elements has been provided to the customers at greater speed.
• Increasing sales of the business
• Allowing customer to purchase the product at there own convience.
• Mobile saving option as there is regular useage of mobile payment than there is discount provided by them in next purchase.
• Mobile payment helps in tracking the behaviour of the customer.

Cost of maintianing mobile payment :

Payment made through NFTS is most costlier to maintian.

• Chances of fraud and maniuplation is very high.
• Risky way of transfering money . As a merchant you dont have a proof that this person has made payment from there own debit card . As you dont see debit card through mobile payment.
• Somtime customer track the code of the another and do shopping from it.
• No personal touch

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Answer 3 : Yes, i have purchased many items from shopping mall , Booking movie ticket and paying college fees using mobile device.

Mobile payment has become common in all over the world . Mobile payment has main purpose is to providing convience as well as extending financial services. It helps in achiving growth of the business.

• In the school, payment of fees.
• In the shopping mall
• In the hospital,medical store
• In booking air, rail tickets