Question

In: Statistics and Probability

The success of an airline depends heavily on its ability to provide a pleasant customer experience....

The success of an airline depends heavily on its ability to provide a pleasant customer experience. One dimension of customer service on which airlines compete is on-time arrival. The tables below contains a sample of data from delayed flights showing the number of minutes each delayed flight was late for two different airlines, Company A and Company B.

Company A
34 59 43 30 3
32 42 85 30 48
110 50 10 26 70
52 83 78 27 70
27 90 38 52 76
Company B
44 64 41 32 65
104 45 27 37 84
76 45 34 51 63
43 34 32 63 66

(a)

Formulate the hypotheses that can be used to test for a difference between the population mean minutes late for delayed flights by these two airlines. (Let μ1 = population mean minutes late for delayed Company A flights and μ2 = population mean minutes late for delayed Company B flights.)

H0: μ1μ2 ≤ 0

Ha: μ1μ2 > 0

H0: μ1μ2 < 0

Ha: μ1μ2 = 0

     

H0: μ1μ2 ≥ 0

Ha: μ1μ2 < 0

H0: μ1μ2 = 0

Ha: μ1μ2 ≠ 0

H0: μ1μ2 ≠ 0

Ha: μ1μ2 = 0

(b)

What is the sample mean number of minutes late for delayed flights for each of these two airlines?

Company A  minCompany B  min

(c)

Calculate the test statistic. (Round your answer to three decimal places.)

What is the p-value? (Round your answer to four decimal places.)

p-value =

Using a 0.05 level of significance, what is your conclusion?

Reject H0. There is statistical evidence that one airline does better than the other in terms of their population mean delay time.Do not reject H0. There is no statistical evidence that one airline does better than the other in terms of their population mean delay time.     Do not Reject H0. There is statistical evidence that one airline does better than the other in terms of their population mean delay time.Reject H0. There is no statistical evidence that one airline does better than the other in terms of their population mean delay time.

Solutions

Expert Solution

A B (A-A_bar)^2 (B-B_bar)^2
34 44 275.56 72.25
59 64 70.56 132.25
43 41 57.76 132.25
30 32 424.36 420.25
3 65 2265.76 156.25
32 104 345.96 2652.25
42 45 73.96 56.25
85 27 1183.36 650.25
30 37 424.36 240.25
48 84 6.76 992.25
110 76 3528.36 552.25
50 45 0.36 56.25
10 34 1648.36 342.25
26 51 605.16 2.25
70 63 376.36 110.25
52 43 1.96 90.25
83 34 1049.76 342.25
78 32 750.76 420.25
27 63 556.96 110.25
70 66 376.36 182.25
27 556.96
90 1552.36
38 158.76
52 1.96
76 645.16
Total 1265 1050 16938 7713
A_bar B_bar
mean 50.6 52.5
n 25 20
S1 S2
SD 26.56596 20.14814

Sample means:

A_bar B_bar
mean 50.6 min 52.5 min

Hypothesis:

H0: μ1 − μ2 = 0

V/s

Ha: μ1 − μ2 ≠ 0

under Ho,

(assuming equal variances)

Where,Pooled Standard deviation,

Decision : If p-value < alpha then we reject Ho.

Calculation :

DF = 43

WE find p-value using Excel

=T.DIST.2T(0.265,43)

=0.7923

At 0.05 level level of significance

p-value = 0.7923 > alpha = 0.05 then we fail to reject Ho.

Do not reject H0. There is no statistical evidence that one airline does better than the other in terms of their population mean delay time.


Related Solutions

The success of an airline depends heavily on its ability to provide a pleasant customer experience....
The success of an airline depends heavily on its ability to provide a pleasant customer experience. One dimension of customer service on which airlines compete is on-time arrival. The tables below contains a sample of data from delayed flights showing the number of minutes each delayed flight was late for two different airlines, Company A and Company B. Company A 34 59 43 30 3 32 42 85 30 48 110 50 10 26 70 52 83 78 27 70...
The USA depends heavily on the burning of fossil fuels to provide the electricity we need...
The USA depends heavily on the burning of fossil fuels to provide the electricity we need many renewable resources are used to generate the electricity but this only accounts for 5.6% off all the electricity produced in the USA. Explain how you think we should generate electricity in the future. Your opinion should include: 1. What methods you think we should use. 2. An exploration of how they work including the energy transformations that are occurring. 3. The advantages and...
Discuss how Spotify attempts to provide a total customer experience (CX) with its customers
Discuss how Spotify attempts to provide a total customer experience (CX) with its customers
Comprehensively discuss how Spotify attempts to provide a total customer experience (CX) (not customer service) with...
Comprehensively discuss how Spotify attempts to provide a total customer experience (CX) (not customer service) with its customers. Identify the factors that should be considered in developing a customer profile for Spotify.
“The success of any system is determined by its ability to survive threats within its Operating...
“The success of any system is determined by its ability to survive threats within its Operating Environment” explain this statement providing examples, use at least two external references to support your explanation. Cite them within the text using APA format. Add references at the end of the assignment also using APA format.
Opening a restaurant is risky. Its success or failure depends on whether customers like it. Often,...
Opening a restaurant is risky. Its success or failure depends on whether customers like it. Often, success does not occur overnight. It may take several years before a robust clientele of neighborhood regulars develops, and the restaurant gains recognition and reputation around the city and among tourists. Much of the success and recognition depends on whether other new restaurants open around the same time. In addition, the current culinary trend plays a significant role. Bottom line is, while average statistics...
Does​ co-browsing have positive effects on the customer​ experience? Co-browsing refers to the ability to have...
Does​ co-browsing have positive effects on the customer​ experience? Co-browsing refers to the ability to have a contact center agent and customer jointly navigate an online document or mobile application on a​ real-time basis through the web. A study of businesses indicates that 85 of 135 ​co-browsing organizations use​ skills-based routing to match the caller with the right​ agent, whereas 95 of 177 ​non-co-browsing organizations use​ skills-based routing to match the caller with the right agent. At the 0.05 level...
How does cultural diversity impact your ability to provide customer service within modern business?
How does cultural diversity impact your ability to provide customer service within modern business?
How does do frog's activities affect its ability to (a) maximize the fit with customer needs,...
How does do frog's activities affect its ability to (a) maximize the fit with customer needs, (b) minimize development cycle time, and (c)control development costs? What are the advantages and disadvantages of involving customers fairly early in the design process? What are the pros and cons of using computer-aided design/manufacturing (CAD/CAM) and photorealistic renderings instead of functional prototypes in the development process? Would frog’s approach be more suitable for some kinds of development projects than others? If so, what kinds...
Its purpose is to provide you an opportunity to demonstrate your ability to think like an...
Its purpose is to provide you an opportunity to demonstrate your ability to think like an economist by applying economic principles to interpret the logic of a real-world phenomenon. Please identify any ONE of the monetary policies during COVID 19 in the world, use macroeconomic theories to demonstrate the economic logic behind this monetary policy. Also, please discuss how different schools of economics think of this monetary policy. Do you agree or disagree with this monetary policy? Please use the...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT