In: Accounting
Starbucks Corp. has recently announced that it would be closing 150 of its locations and hiring an outside consultant to identify expense efficiencies. Along with financial measures, Starbucks Corp. could implement a balanced scorecard system to assess nonfinancial measures.
Based upon the four perspectives of a balanced scorecard system, what key performance indicators could it be beneficial for Starbucks Corp. to collect information on? To answer this question, use four paragraphs - one for each perspective and then list and explain at least three key performance indicators that you have chosen for each one.
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