In: Operations Management
As part of an insurance company’s training program, participants
learn how to conduct an analysis of clients’ insurability. The goal
is to have participants achieve a time in the range of 30 to 47
minutes. Test results for three participants were: Armand, a mean
of 38.0 minutes and a standard deviation of 3.0 minutes; Jerry, a
mean of 35.0 minutes and a standard deviation of 2.0 minutes; and
Melissa, a mean of 38.5 minutes and a standard deviation of 1.8
minutes.
a.Which of the participants would you judge to
be capable? (Do not round intermediate calculations. Round
your answers to 2 decimal places.)
Participants | Cpk | Cp | Capable ? |
Armand | (Click to select) No Yes | ||
Jerry | (Click to select) Yes No | ||
Melissa | (Click to select) No Yes | ||
b.Can the value of the Cpk exceed the
value of Cp for a given participant?
Yes
No
Cp=(USL-LSL)/6*Sigma if mean is (30+47)/2 =38.5
Cpk= Min( USL-mean/ 3*sigma, mean-LSL/ 3*sigma)
Armand= Cpk =min(47-38/ 3*3, 38-30/3*3) = 8/9= .89 not capable
Jerry =Cpk =min(47-35/ 3*2, 35-30/3*2) = 5/6 =.82 not capable
Melissa = Cp =(47-30)/ 6*1.8=1.57 capable
b. No Cpk can not exceed the Cp due higher deviation (check formula )