In: Operations Management
As part of an insurance company’s training program, participants
learn how to conduct an analysis of clients’ insurability. The goal
is to have participants achieve a time in the range of 30 to 47
minutes. Test results for three participants were: Armand, a mean
of 37.0 minutes and a standard deviation of 3.0 minutes; Jerry, a
mean of 34.0 minutes and a standard deviation of 2.0 minutes; and
Melissa, a mean of 38.5 minutes and a standard deviation of 2.4
minutes.
a.Which of the participants would you judge to
be capable? (Do not round intermediate calculations. Round
your answers to 2 decimal places.)
Participants | Cpk | Cp | Capable ? |
Armand | .89 .89 Incorrect | No Correct | |
Jerry | .82 .82 Incorrect | No Correct | |
Melissa | 1.18 1.18 Correct | No Correct | |
b.Can the value of the Cpk exceed the
value of Cp for a given participant?
Yes
No
a)
Participants | Cpk | Cp | Capable? |
Armand | 0.78 | 0.94 | No |
Jerry | 0.67 | 1.42 | No |
Melissa | 1.18 | 1.18 | No |
Cpk for Armand = Min[(37-30)/(3*3), (47-37)/(3*3)]
=Min(7/9,10/9) = 7/9 = 0.78 (Rounded to 2 decimal places)
Cpk fpr Jerry = Min[(34-30)/(3*2), (47-34)/(3*2)]
=Min(4/6,13/6) = 4/6 = 0.67 (Rounded to 2 decimal places)
Cpk fpr Melissa= Min[(38.5-30)/(3*2.4), (47-38.5)/(3*2.4)]
=Min(1.180555556,1.180555556) = 1.180555556 = 1.18 (Rounded to 2 decimal places)
Cp for Armand = (47-30)/(6*3) = 0.94
Cp for jerry = (47-30)/(6*2) = 1.42
Cp for Melissa = (47-30)/(6*2.4) = 1.18
No participants are capable as Cpk is less than 1.33
b)
No, the value of Cpk can not exceed the value of Cp for a given participant