Question

The other request is for an enhancement to implement a patient health portal for the EHR. Meaningful Use requires health organizations to provide patients a method to view personal health data and securely submit messages to the healthcare team. The types of patient health information to be included in a portal are health encounter records, clinical summaries, lab test results, preventative reminders, patient education, and secure messaging with the healthcare team. Review the PDF slides, How to successfully implement a patient portal for Meaningful Use and beyond (found under 1: Overview & Resources along with this activity document) and answer the following questions.

23. Review the Overview tab in the EHR. What components of the Overview should be included on the personal health portal dashboard?

24. Make a list of five pre-implementation questions the General Hospital needs to address prior to moving forward with a patient health portal implementation.

Answer 1

23)

The components of the overview that should be included on the personal health portal dashboard are :-

• Personal and health profile of the patient.
• Upcoming appointments of the patient.
• Log in and log out options by the help of high security password.
• Change old password or generate new password option.
• Messaging and live chat with healthcare providers option.
• Contact details of the patient.
• Clinical summary of the patient including past treatments, medications, allergies, lab investigation reports, immunization details, etc
• Insurance summary of the patient.
• Edit profile option.
• Request appointment option.
• Secured access to the documents of the patient.

24)

Five pre-implementation questions that the General Hospital needs to address prior to moving forward with a patient health portal implementation are :-

1. Is the portal safe and secured enough from the attacks of the cyber hackers ?
2. Will the privacy of the patients and confidentiality of their health records be maintained after the implementation of portal ?
3. Will there be the regular technical maintanance of the portal done by the hospital organization?
4. Will there be regular upgradation of the portal with new features in future ?
5. Is the portal user friendly and 24 hours daily accessible ?