Question

Describe the human resource plan for project setting up "outpatient medical facility" in health care. Identify resource requirements, project team acquisition, training and development, and management of the outpatient medical facility.

Answer 1

• Ambulatory care is the other name for outpatient medical facility which refers to health care provided in hospital based outpatient where patient get care but do not stay overnight.
• Following functions are provided :
  • Treatment on same day
  • Minor procedure
  • Consultation with medical specialists, examination and investigation.
  • Patient screening prior to surgery.
• Services provided :
  • General practitioner clinic
  • Primary care centres
  • Management of pain
  • A comprehensive range of surgical specialties.
  • Health promotion initiative.
• Following specialist services provided on same day basis:
  • Community health unit
  • Dental
  • Day surgery
  • Mental health including drug and alcohol services
• More flexible operational models can be built into an existing unit by utilisation of modular spaces and design.
• Each module has reception, waiting , examination and treatment room.
• Emphasis on optimal environment for fully informed consultation.
• Multidisciplinary consult room
• Single speciality consult room.
• The plan of individual facility will determine the planning need:
  • Patient attendance number
  • Number of specialities
  • Medical health and staffing numbers.
• Planning include:
  • A discreet unit within a hospital
  • An integrated unit in private medical practice within a commercial area.
  • A stand alone unit connected with hospital.
• Outpatient unit is located at the entrance of large and small health facilities bwith an connection to the main entry of the hospital.
• Key points while planning:
  • Enquiry patient at entrance
  • Waiting area
  • Easy ground floor access
  • Toilet, pharmaceutical and refreshment facility for patient.
  • Storage facility for belonging of patients
  • Furniture, fittings, requirements and hydraulic to meet clinical requirements.
• Consultation and examination should be done in single room and has desk and chair.
• Outpatient medical facilities should be given properly to each and every patients by accompanying the above mentioned facilities.