In: Economics
of all the international marketing blunders. which is the worst? And as a matketing manager how what would you do to immediately correct the negative affects from an international marketing blunder?
There have been various and innumerable amount of international
blunders that have taken place in the era of Globalisation. In such
times, where multinationals and big corporations are desperately
looking to gain access to markets in order to expand their
business, create brand awareness and especially to earn profits,
some avoidable mishaps and blunders occur.
Some types of international blunders include
Translation blunder, Cultural blunder and being
inappropriate blunder and choosing celebrity for brand awareness
blunders etc. All these international
marketing mishaps have the potential to deviate the goal of
positive brand awareness to creating brand hatred in many markets
and possibly affect profitability and could even force the firms to
exit the markets.
Out of all the international marketing, the worst blunder is
the
Cultural blunder
This type of blunder happens when an international business
firm fails to acknowledge the cross cultural differences it might
have to face while getting access to a foreign markets. Actually,
this kind of blunder is one of the most common and it keeps on
happening. Many examples include:
1) An advertising mishap by Yellow pages about the Korean dish
bibimpap made twitter and other social media running on hot fuel
when it portrayed noodles on the ad when it was a rice dish.
2) Although Tesco store had good intentions when it wanted to wish
its Muslim customers "a happy and blessed Ramadhan", but it didn't
clearly research about the food these people prefer. *It was potato
chips with bacon flavour* when Muslims are forbidden to eat
pork.
3) An ad by the company Proctor and Gamble in Japan created a huge
scene when several complaints were made on the reasons of invasion
of privacy and cultural inappropriateness.It featured a woman
taking a bath and her dutiful husband giving her a massage
alongside. Sure in the European market, it was no big deal, but in
Japan it counted as a blunder.
Correction
As a marketing manager, one should
1) A thorough Research should be carried out about the market the
product or the service is introduced into.
2) Scope for learning the culture should be introduced in
the marketing team along business. In this case, hiring the natives
should come in handy.
3) Most importantly, all culture should be given the respect that
they deserve.