Question

Q.1. The CQI process began in

	A.	Great Britain.
	B.	the US.
	C.	China.
	D.	Japan.

Q.2. Which is paid more attention to as part of TQM than CQI for healthcare?

	A.	Nursing staff support
	B.	Application of the Scientific Method
	C.	Time per unit production
	D.	Personnel training

Q.3. Which would be an addition to the structure of CQI?

	A.	Developing a multidisciplinary approach
	B.	Relying on top-down design
	C.	Understanding and adapting to the external environment
	D.	Empowering managers and clinicians to analyze and improve processes

Q.4. True or False? An MRSA infection acquired in a local hospital which could have been avoided will not be compensated by an insurer as a never event.

True

False

Q.5. Profound knowledge in management requires

	A.	personalization.
	B.	spending 25% or more of one's time on nursing practice.
	C.	instructions from above in the organizational chart.
	D.	knowledge about variation.

Answer 1

1.Continous quality improvement origins traced to Walter Shewart's work in early 1920s, an American physicist and engineer. Hence, option B, The US is the correct answer

2.Total Quality managemant consists of organization-wide efforts to install and make permanent climate where employees continously improve their ability to provide on demand products and services that customers will find of particular value. Management emphazises executives are obligated to actively manage quality through funding, training,staffing and goal setting Hence, Option D, personnel training is the correct answer. All other options adoes not focus on TQM's objectives, hence options A,B,C are incorrect

3.Continous quality improvement in health care is a structured organizational process that involves physicians and other personnel in palnning and implementing ongoing proactive improvements in process of care to provide quality health care outcomes. Hence, Option A. a multidisciplinary approach is the correct answer. All other options does not focus on participation of personnel hence,B,C,and D are incorect

4. According to the National Quality Forum, "never events" are errors in medical care that are clearly identifiable, preventable, and serious in their consequences for patients and that indicate a real problem in the safety and credibility of a health care facility. MRSA is a nosocomial infection acquired from a hospital or long term care facility, it is not considered as a medical error. Hence, the statement given is false

5.