Instructions Scenario: You are a Director of Health Information at a medium sized hospital and you...

Instructions

Scenario: You are a Director of Health Information at a medium sized hospital and you have been

charged with establishing a performance management plan for your medical coders.

? Put yourself in the role of Director of Health Information at a medium sized hospital.

? Create a performance management plan for your medical coders

? Address questions such as:

? How will expectations be communicated? What is the training plan and professional development plan? How will you conduct performance appraisals? How often? How will poor performance be addressed? How will excellent performance be rewarded?

? Establish productivity standards for your medical coders. ? Include both qualitative and quantitative standards

Solutions

Expert Solution

Healthcare providers faced difficulties with poor employee performance and have several optionsto overcome these barriers. These includes a) couselling b) warnings ( written and verbal) c) demotion d) suspension e) probation and termination. In addition to this, effective monitoring of employees and measuring their performance level can also be included to improve the employees performance. To create a performance management plan, these key steps should be included in the plan. They are 1. identify the performance level of employees by providing justification 2. set goals acccording to the employees performance level and measure the performance level 3. set a deadline to improve the performance level of employees 4. state the importance of remedial action to employees if not successfully meet the target 5. schedule meetings inorder to evaluate the employee progress, document and attain feedback. ESTABLISHING QUALITATIVE AND QUANITATIVE DATA FOR MEDICAL CODERS: Productivity is an imporatnt factoe in the establishment of qualitative and quantitative data. During quantitative analysis, data that is coded is measured and recorded as nominal or ordinal variables. The qualitative format is a avried approach to coding followed by a specific trends and patterns

Nightingale answered 1 year ago

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