Question

In: Accounting

Critical Thinking 1.you are a manager in a major chain of coffee bar. What might your...

Critical Thinking
1.you are a manager in a major chain of coffee bar. What might your HR concerns be in attracting and retaining employees who have an understanding of the importance of the customer.
2.List at least 3 pros and cons of having a more diverse workforce. Can Canada compete better globally with our diverse population? Why?

Solutions

Expert Solution

A. The following points will showcase the HR concerns for the retention and attraction of employees:-

1. Treating them as an important assets of the company as without whom the company can't grow or survive in the market.

2. The good service given by employees to customers will create a market for the company.

3. Pay the employees good salary anx incentives so that they work with full dedication.

B. Pros and con's of having a diverse employee groups:-

A. Following are some points which highlight the advantages of using diverse workforce:-

1. Use of different minds from different cultures can help the company in having different business ideas to grow their business.

2. It will teach the employees to stay in harmony and treat each other with utmost respect.

3. Diversification will help the employees in learning different things and methods and cultures of different countries. It will help them to grow.

Con's of using diversified workforce:-

1. Lack of communication among employees as they may be reluctant in sharing things with them.

2. Difference in cultures is also a big problem for HR manager.

3. The another disadvantage of using diversified workforce is having discrimination among employees as well as managers.


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