Question

A hard-working associate says to a senior manager, “Our unit just got the bill for human resources. It was huge! We had to pay for the mandatory training for our new supervisor, plus the annual HIPAA, harassment, and disaster management training. Why do we have to pay for this? How do we know we’re getting a fair price?” How does the senior manager respond?

Answer 1

It is the responsibility of the senior manager to answer the concern of its employees and associates. It is common issue which is found in many settings where staffs get troubled with the periodic payment of certain bills. The have many concerns regarding why its beening paid by them, if the amount is fair enough.

The senior manager should explain them the significane of training a new supervisor, the use of HIPAA, harassment and disaster management training. They should be explained them that these training will make them more efficient at work, to be efficient during emergency. HIPAA is a act which is to protect the privacy of data that will protect them from legal implications. All these measures are focussing to provide a safe working environment. The training of the supervisor will provide them a good leader which is very essential for the unit to coordinate the works effectively.

In order to know if fair price is being paid, the senior manager should arrange a meeting with the human resource department who can explain them the pattern of dissemmination of payment and the source from where these figures are developed. An annual budget description will help them to understand it better.The associates can also be provide with certain links to its website so that they can collect more information and clear their queries.