In: Economics
the theory of communication style bias is based on several underlying principles
The theory of behavioural- or communication-style bias is based on a number of underlying principles:
1. Individual differences exist and are important . It is quite obvious that we all differ in terms of such physical characteristics as height, shoe size, facial features, and body build, but the most interesting differences are those patterns of behaviour that are unique to each of us. Voice patterns, eye movement, facial expressions, and posture are some of the components of our communication style.
2. A communication style is a way of thinking and behaving . It is not an ability, but instead a preferred way of using the abilities one has. This distinction is very important. An ability refers to how well someone can do something. A style refers to how someone likes to do something.
3. Individual style differences tend to be stable . Our communication style is based on a combination of hereditary and environmental factors. Our style is somewhat original at the time of birth; it takes on additional individuality during the first three to five years of life. While an individual’s communication style tends to remain fairly constant throughout life, adapting to different communication counterparts or the ability to “flex” can be enhanced and mastered.
4.There are a finite number of styles . Most people display one of several clusters of similar behaviours, and this allows us to identify a small number of behavioural categories. By combining a series of descriptors, we can develop a single “label” that describes a person’s most preferred communication style.
5. To create the most productive relationships, it is necessary to get in sync with the communication style of the people you work with.Differences between people can be a source of friction unless you develop the ability to recognize and respond to the other person’s style.