Situational Analysis - It is an evaluation of the
internal and external factors by an organization which will effect
its performance and decision making strategies. Whenever an
organization is planning to launch a new product or enter a new
market, the first step is to create a marketing plan and second
step is situational analysis.
A brief description of Walmart - Walmart, Inc. is an
American multinational retail brand founded by Sam Walton in 1962
incorporated in 1969 in Delaware. It changed its name to
Wal-Mart Stores, Inc. in 1970. The company was listed on the New
York Stock Exchange in 1972. By 1990, Walmart was America's
number-one retailer. Gradually, Walmart expanded into other
countries like Canada, Mexico, United Kingdom etc. Today it has
more than 11,000 stores globally, it employs more than 2 million
associates and its revenue in 2018 was close to 500
Billion.
Before entering a new international market, a
situational analysis is carried out by Walmart which identifies the
factors that could impact the company's performance. This analysis
is carried out using tools such as PESTEL Analysis, Porters' Five
Forces Analysis, SWOT Analysis.
PESTEL Analysis studies Political, Economical,
Socio-Cultural, Technological, Environmental, Legal environment of
the market.
- Walmart considers the political factor in the retail
market like stability of the government . It should look into the
economic and trading policies of the new market (NAFTA between
Canada, Mexico and USA)
- It should look into the unemployment rate. Low
employment rate during recession will lead to lower income which
will ultimately lead to lower spending by people and financial loss
by the company.
- Walmart needs to adapt to cultural norms of the country
it operates in. It needs to follow the international labour laws
and minimum wage requirements of certain countries.
- Walmart needs to address technological trends of the
market it is about to enter. It can offer online shopping and use
social networking sites to boost sales.
- Conservation of environment is also an important
factor. It should follow environment friendly products
trend.
- Legal environment of the country will play a key role
in Walmart's expansion like taxation policies etc.
Porters' Five Forces Analysis is a tool to study the
competition of the business. These forces are Bargaining power of
buyers and suppliers, Threat of substitute products and brands and
level of competitive rivalry. (It covers Nature of Demand, Size and
Extent of Demand, Competitive Structure of the Industry, Competitor
Analysis).
- In today's world, control is in the hands of the
buyers. This will help to analyse the ability of the customers to
determine the price of the product. Prices in turn will determine
the nature, size and extent of demand. if the retail brand provides
quality product at affordable prices, they will enjoy higher
customer loyalty which will boost sales.
- Bargaining power of Walmart's suppliers is low. As
Walmart buys in bulk, they are able to press the suppliers for
lower prices.
- Threat of substitutes is high for retail brands in the
market but it gets moderated for larger brands like Walmart as they
can offer wide range of products at competitive
prices.
- The threat of new entrants is low as it requires a huge
capital investment and a new organization cannot achieve the same
level of economies of scale of an existing
organization.
- The level of competition and rivalry is very high in
retail market. Only financially strong organizations can survive in
a new market. One key strategy adopted by Walmart is lowest pricing
of the available product.
Other factors -
- Demographic Environment - The study of the target
population comes under demographic environment. It is important to
determine who are most likely to buy the product. the organization
should not loose investment in producing something which is not
demanded by the public.
- Institutional and Regulatory Environment - An
organization must carry on its business activities keeping in mind
the policies and framework developed by the Institutional and
Regulatory authorities of the country it operates in.
- Natural Environment - Walmart should supply goods
considering the seasonal or climatic conditions of the new market.
Most Asian countries enjoy warm weather for better part of the year
as compared to US. Supplying woolen clothes in these markets will
decline the sales revenue.
- Physical Environment - It comprises of the study of the
resources (natural and man-made) available in the operating
country. Careful observation of the resources available like land,
water, vegetation, infrastructure like roads, dams, power,
transportation etc. is important. It affects the overall sales
revenue of the organization.
- Cost Structure of the Industry - It is essential to
study the cost structure of the retail industry in the new market.
Whether the country follows labor-intensive or capital-intensive
techniques of production, studying whether the market is dominated
by small or big manufacturers etc.