Question

Examine and evaluate the effectiveness and usability of Total Quality Management (TQM) in ambulatory care settings. Identify one (1) potential challenge facing an ambulatory care organization of your choosing and explain how Total Quality Management may help to resolve the potential challenge.

Answer 1

Ambulatory care is a care by the healthcare services in an outpatient basis ,mostly comprises emergency services which should be delivered with high quality and free service. TotalTotal qu management in ambulatory care helps in promoting performance and efficiency of care. It also follows a set of rationales . Helps in acquiring accreditation of services , continuously monitor and evaluate the services provided in ambulatory care . Electronic health records are a step towards quality improvement . EHR enhance the safety, quality, and patient centeredness of care, while helping to contain costs and increase efficiency a and allow doctors to coordinate care ( Harrison et.al. 2007).TQM uses the available resources and serve non discriminately so the healthcare provided will be satisfying the people who get care . Multidisciplinary approach implemented by continuous quality improvement in ambulatory care settings will improve the quality of care , time saving and right care will be delivered to right patient .

One potential challenge in ambulatory care organisation is waiting time

Multidimensional rooms , force field analysis , cause and effect diagrams, flow charts can be used to assess and implement innovation services to reduce the waiting time and improve quality of care. Always patient satisfaction is focussed by TQM .