Question

In: Operations Management

What role does HRM play for Dell company ? Support answer with related examples to Dell

What role does HRM play for Dell company ? Support answer with related examples to Dell

Solutions

Expert Solution

HRM plays a significant role on an overall basis for Dell Company. HRM, in Dell, helps with overall and optimal functioning of the organization by doing its core HR related functions. In Dell HRM core functions are recruitment, employee relations, employment law compliance, health and safety of the employees, training and development of employees. Through all these functions HRM in Dell ensures that all problems affecting people and personal policies of Dell are solved in a timely and effective manner and this leads to effective functioning of the company on an overall basis.

Example from Dell – Dell is a low cost leader and its HRM helps the company in this strategic aspect. HRM uses various HR tools and strategies to support this low cost aim of Dell on a sustainable basis. A good example is that HRM at Dell delivers majority of its HR services via the web. Dell has got an intranet and the company’s intranet has a ‘Manager Tools’ section. This tool has 30 automated web applications. As such various HR tasks are performed in a manner that is highly cost effective. Administration requirement reduces substantially for all aspects of HR and this supports Dell’s aim to be a lost cost leader on a sustainable basis.


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