What role does empowerment play in growth projects and in business in general?

Expert Solution

Empowerment plays a very important role in growth project and in business in business in the following ways :

a. It helps in imporving productivity and reduce costs. The employees who feel valued are likely to be more confident about themselves are likely to be more active in their work which improves productivity.

b. Empowered employeees will be more proactive in their work and more attentive towards the customers which will improve customer service. A happy employee can make the customers happy.

c. An employee who is empowered can embrace change without much hesitation. Employee empowerment helps in creating an organizational culture which offers and accept new ideas and new ways.

keosha answered 2 years ago

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