Textbook: Remarkable Services
1. Briefly explain each of the five types of cocktails.?
a) If a customer orders a dry dirty martini, what are they
ordering?
b) Explain the difference between a lager and an ale.
c) What are some techniques for communicating to an intoxicated
guest that they cannot have any more alcohol?
Explain the concept of stability and discuss how stability is
maintained. Include in your discussion things such as acceleration,
mass, base of support, and location of center gravity in both the
horizontal and vertical directions. Lastly, discuss why taller
individuals may or may not be more susceptible to less
stability.
Textbook: Remarkable Services
1. What is wine?
a) Explain the best way to taste wine.
b) What should you do if a guest asks for your assistance in
choosing a wine for the meal?
c) Why are wines decanted? Briefly explain the process of
decanting.
d) How can the way water is offered at the beginning of service
establish the tone for the meal?
e) What is the main difference between wines from the Old World
and wines from the...
Food & Bev for Hospitalty Professionals
Textbook: Remarkable Services
1. Explain upselling. Why is it important, and who benefits?
a) If a table is so engaged in conversation that guests do not
notice that the server is ready to take their order, what are some
ways to politely interrupt the conversation?
b) Briefly explain the importance of communicating a correct,
clear order to the kitchen.
With the demise of the Bretton Woods fixed exchange rate system, the major functions of the International Monetary Fund have been to both serve as a lender of last resort and also to help countries coordinate macroeconomic policies. Explain why macroeconomic policy coordination is important for the stability of exchange rates.