Question

How do you gain and maintain the trust and confidence of colleagues and external contacts through professional conduct? Please also explain what not to do such as behaviours that destroy trust.

Answer 1

Now a days, keeping with the trust and confidence in behavior to maintain a healthy work environment among the colleagues and external contacts is becoming very difficult. To have the trust and confidence of colleagues and external contacts through professional conduct, we should have following professional behavior:

1) Display your transparency in dealing: You should show all what you actually feel about someone. Do not pretend to be over-smart and do un-required things to annoy the other person.

2) Do not discuss about any employee with another employee: We should not display a two-faced personality at work with colleagues along-with external contacts with clients and suppliers. It will raise doubts among people whether you are trustworthy or not.

3) True to your commitments: You must come out with your commitment and always true to your words. You should be a dependable person in the eyes of others. There should not put ourselves in a compromise position with colleagues and clients to be untrue.

4) Always clear your position to other: There should not be any kind of confusion between people and you. Your always clear your position to other persons whether it is colleagues or external clients.

5) Show professionalism is your work: The colleagues and clients get impressed with your professional working in the office. The works in the office should be done as per experts. The works are done without any mistake. You should be correcting others, which will impress them to be your fan.

We should not destroy the trust of others; rather develop the trust among the colleagues and clients by not doing followings:

1) Stating wrong statement to the people.

2) Creating confusion among employee.

3) Providing fake assurance to the clients.

4) Do not indulge in gossips with employee, which result in dis-trust on you.

5) Do not interfere in others work.

6) Be concern about your work only and do not copy the others work.

7) Clients, the external contacts, do not reject them, but be efficient with them.

8) convert the un-friendly environment to a friendly and helpful environment in the office.

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