Question

In your opinion what are some strategies and approaches management can take when there is poor performance from the team due to management not knowing how to handle difficult situations?

Answer 1

Strategies to deal with poor performance of team includes provide training, deal with underperformance as soon as possible, asking feedback from employees, redesigning performance evaluation and understanding what motivates your employee to perform better.

• Deal with underperformance as soon as possible

The manager or team leader should deal with underperforming team immediately, otherwise then you are sending a signal that this performance is acceptable. You must try to speak to your team members as soon as possible when you have noticed poor performance issue.

• Give appropriate training

You must provide appropriate training and development program to all team members, which includes your expectations of performance, in a clear and concise way.
This ongoing training must be giving your employees new knowledge and skills which will be beneficial to both you and their long-term career.

• Feedback
Ask feedback from employees. Feedback from employees will helps you to deal with the root cause of poor performance to an extent.
It will help managers to deal with what barriers are stopping them from completing the tasks in a satisfactory level.

• Understand what motivates your employees

It’s very difficult to direct employees without knowing what makes them motivated as an individual.
You should take time to get to know your employees better. Ask them questions about their long term goals, aspirations,

What are your long-term goals and aspirations? what support do they need from you to perform better.

You can motivate employees from these responses and it is possible to ensure they are assigned to the right place in your team.

Redefine Employee Performance Evaluations.

Consider providing monthly/quarterly feedback to improve performance.
Some companies are giving instant feedback and offer small weekly financial benifits. These instant, benifitscan make a big difference in employee motivation and morale.