Question

Decision Support Systems:

Q16. The goal of an enterprise support system is to provide a tool for senior management.
    a. true
    b. false

Q17. An enterprise portal integrates all external applications.
    a. true
    b. false

Q18. Products, like systems, have life cycles.
    a. true
    b. false

Q19. It is possible to integrate CRM systems with other enterprise information systems in an organization.
    a. true
    b. false

Q20. Soft information is a term used to describe objective information that is non-financial.
    a. true
    b. false

Answer 1

Answer 16: True

An executive information system (EIS), also known as an Executive support system (ESS),is a type of management support system that facilitates and supports senior executive information and decision-making needs.

Answer 17: True

An enterprise portal integrates all external applications. Because an enterprise portal has two main functions: integration and presentation.

Answer 18: True

Products, like systems, have life cycles. Theese Stages are: 1)Introduction , 2)Growth ,3)Maturity , 4)Decline

Answer 19:Ture

CRM and ERP Systems Integration Strengthens Businesses. There is two ways to integrtae :  point-to-point integration and  “swivel chair” data entry.

Answer 20: True

Soft information such as forecasts, unaudited statements, and press releases