In: Operations Management
question related to principles of management because there is no option. I want to know this question clearly in detail of perfomance goal. the company name is Smart Management solutions.(Goals of the student company) includes performance goal.
answer-
SMART Management Solutions is one of the leading Management System Consulting, Training, Auditing and Outsourcing companies in Canada with track record of delivering exceptional services to its clients in diverse industrial sector including Manufacturing, Engineering, Construction, Fabrication, Plastic, Chemical, Packaging, Food Processing, Pharmaceutical, Automotive, Aerospace, Logistics, Supply Chain, Financial and Management Consulting .
Performance goals for this company are those short term goals assigned to its employees so that they can achieve those goals by their performance in the company.These performance goals are aligned with overall objective of the company so that achieveing small goals can lead to achievement of long term goals.
The crietria used in making performance Goal for employees in the company is SMART means Specific, Measurable, Achievable, Realistic, and Timely.
the example of performance goals for this company are-
Increase the number of clients by 5% in area of auditing in next 5 months.
Reduce the Management cost in Training and auditing department by 20% in coming 6 months.
Achieve 96% customer or client satisfaction in each department of service we provide like consulting, auditing,training etc in next quarter.
Improve the skills and learning of staff in auditing department in next 2 months to improve their efficiency 50%.
so these are some example of performance goals which employees and their reporting manager has to achieve.