Question

In: Finance

assume you are the owner of a small company that produces a line of barbeque grills....

assume you are the owner of a small company that produces a line of barbeque grills. describe how you could use social media to connect with customers, improve customer service,increase sales, and reduce expenses.

Solutions

Expert Solution

Social Media is a very powerful marketing tool for businesses, and it is accessible to anyone and everyone. You can improve or boost your online business with the use of the different strategies and by utilizing the various social media platforms.

Here are some of the tips for an effective social media marketing strategy:

  1. Categorize your business - Social media marketing isn’t just something you can rush into. First, you have to plan out from the bottom. Start the foundation of an effective marketing strategy by categorizing your business.
  2. Have a plan of action - Venturing into social media is not an easy task. Receiving exposure on the web also has its disadvantages: bad reviews can easily bring your business down. Think about the things you will post and what you will feature on your various web pages.
  3. Identify your audience - With great marketing comes a great audience. Before you start your business, you should already have an audience in mind.
  4. Build relationships - Social media is an easy way to build relationships with your customers and take their suggestions into account. Just make sure to regulate comments and replies to make sure their criticisms are constructive.
  5. Use humor - Don’t be afraid to use humor in your social media strategy. Humor is a great way to build relationships with your audience as it is something that everyone enjoys. Just make sure you’re not hurting anybody with tasteless jokes.
  6. Utilize various social media sites - If you’re starting out, you should first stick to one social media site specific to your niche market.
  7. Ensure consistency - Consistency is key to every social media marketing decision that you will make. Part of your plan of action must be a logo that will reflect your business. Colors should also be consistent in your social media posts. If you are weak in these areas, don’t be afraid to hire a graphic designer.
  8. Kick the visual appeal up a notch - Try studying other brands’ color schemes and publicity materials. Graphic design can either make or break your business, which means that a better design gives a more positive impact while an unappealing design leaves the audience with a bad taste In their mouth.
  9. Spice up your content - Consistency may be a huge part of your game plan, but being consistent doesn’t have to mean being repetitive. Unique ads like interactive games are a fun way to increase your audience.
  10. Manage your time wisely - Time is also key along with consistency. By using features like this, you can manage your time wisely so that you can come up with even better ideas for your business.
  11. Don’t be afraid to pay up - Social media sites have the advantage of being free. This, plus word of mouth is easily the cheapest marketing strategy a business owner could ever hope for. Paying for these ads can easily let your business reach hundreds of people for a small fee.
  12. Strengthen your goals - The most important tip that you should never forget is to strengthen your goals. With social media right within your reach, everything is possible. And with effective social media marketing, everything is even more possible. It just depends on how you utilize it.

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