In: Nursing
Discuss how you use intrapersonal, interpersonal, and organizational communication.
We, humans, are social animals, and we always need someone to talk or share our opinions, news, and even feelings. Communication is a substantial part of our life, whether we say something or not, it automatically conveys a message to the persons surrounding us, because it is inescapable. It can be intrapersonal communication or interpersonal communication or mass/organizational communication.
Basis of comparison | Intrapersonal Communication | Interpersonal Communication |
Meaning | Intrapersonal Communication is one, that we have with ourselves, i.e. the communication that occurs in our mind. | Interpersonal Communication is the communication between two or more person, through verbal or non-verbal messages. |
Persons involved | One | Atleast two |
Occurrence | Continuous due to human nature | Regular, due to social needs. |
Media | Only a person's internal senses are involved. | Supported by a verbal and non-verbal media. |
Concerned with | Thinking and Analysis | Exchanging and sharing of ideas or information |
Intrapersonal Communication :
The communication with oneself is intrapersonal communication. It involves thinking, analysing, interpreting, assessing, contemplating, feeling, etc. It is to reflect the individual self, with a view to clarifying something.
The three aspects that govern the intrapersonal communication are:
1. Self-Concept: Self-concept ascertains the way an individual takes himself/herself, oriented towards others. The three factors in self-concept are:
*) Belief
*) Value
*) Attitude
2. Perception: It is what the mind receives and grasp from the outside world.
3. Expectation: An individual’s future-oriented projection, that something might happen.
Intrapersonal Communication :
Interpersonal Communication is the one to one communication between two or more persons, wherein exchange of ideas, information or messages takes place through a channel. It can be a face to face communication between parties, communication over mail, telephone and the like.The features of interpersonal communication are as under:
1. Inescapable: Whenever we try not to say anything to anyone at all, it says something about our mood, attitude or nature, i.e. not by words but through the non-verbal signals.
2. Irreversible or Unrepeatable: Once something is being said, it cannot be taken back, so neither it is reversible nor repeatable.
3. Complex: Due to some variables involved in communication, it is a complex process. The words used in the process of communication may not have the same meaning for both sender and receiver, and this complicates the process.
4. Contextual: Context plays a significant role in the communication process, as in there is psychological, environmental, situational and relational context
Organizational Communication :
Organizational communication is the sending and receiving of messages among interrelated individuals within a particular environment or setting to achieve individual and common goals. Organizational communication is highly contextual and culturally dependent. Individuals in organizations transmit messages through face-to face, written, and mediated channels.
Organizational communication helps us to
1) accomplish tasks relating to specific roles and responsibilities of sales, services, and production;
2) acclimate to changes through individual and organizational creativity and adaptation;
3) complete tasks through the maintenance of policy, procedures, or regulations that support daily and continuous operations;
4) develop relationships where “human messages are directed at people within the organization-their attitudes, morale, satisfaction, and fulfillment” (Goldhaber 20); and
5) coordinate, plan, and control the operations of the organization through management (Katz & Kahn; Redding; Thayer).
Organizational communication is how organizations represent, present, and constitute their organizational climate and culture—the attitudes, values and goals that characterize the organization and its members.