In: Economics
Review the key variables that affect the marketer's choice of distribution channels. Suppose you are the sales manager of one honey product store in the US. Suppose you decide to open an e-store on the Web to target Canadian market. Briefly discuss how you would ship/deliver the orders to Canadian buyers. ??Please give as much as possible, thanks!
?Answer
Retail Distribution
Retail distribution is the most traditional form of distribution
channel. The common model includes the manufacturer using an
intermediary such as a wholesaler or distributor to deliver
products directly to retailers, then ultimately to the consumer.
This model delays delivery to the consumer and increases consumer
cost as each participant in the distribution channel must take
possession of the product and receives compensation for its
individual role in distribution. Manufacturers may choose to
eliminate wholesalers or distributors to decrease product delivery
time and decrease the cost to the consumer.
Wholesalers
Manufacturers may also employ wholesale operations that purchase
products from manufacturers at a deeply discounted price. The
wholesaler often uses a distributor or other smaller wholesaler as
an intermediary to deliver products in bulk to retailers, or it may
offer products directly to retailers or consumers. The scope of the
manufacturer relationship with the wholesaler can have varying
effects on product delivery time and price. If a wholesaler deals
directly with the end consumer, a reduction in end consumer
delivery time and price can result. In wholesale relationships the
manufacturer's role in the marketing process is to choose quality
wholesaler relationships and find the best fit with the company's
strategic vision.
Distributors
Distributors are links in the distribution channel chain that
deliver products to retailers. Distributors may either be dedicated
to one manufacturer as a captive representative or represent a
number of manufacturers and wholesalers. Distributors are often
used with high volume products such as beverages when retailers
must be consistently supplied with product.
Direct Sales
Manufacturers may use a direct sales force to deliver products to
consumers. Manufacturers who choose this distribution channel often
deliver higher priced products with lower sales volume. The use of
wholesalers and distributors is less cost effective in this
scenario as lower volume products carry higher holding costs, so
intermediaries can be more costly. Manufacturers who remove these
intermediaries can command higher profit margins as a result.
Manufacturers using direct sales take on full responsibility for
direct consumer communications and marketing.
Online shopping is a form of electronic commerce which allows
consumers to directly buy goods or services from a seller over the
Internet using a web browser. Consumers find a product of interest
by visiting the website of the retailer directly or by searching
among alternative vendors using a shopping search engine, which
displays the same product's availability and pricing at different
e-retailers.
An online shop evokes the physical analogy of buying products or services at a regular "bricks-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping. A typical online store enables the customer to browse the firm's range of products and services, view photos or images of the products, along with information about the product specifications, features and prices.
Online stores typically enable shoppers to use "search" features to find specific models, brands or items. Online customers must have access to the Internet and a valid method of payment in order to complete a transaction, such as a credit card, an Interac-enabled debit card, or a service such as PayPal. For physical products (e.g., paperback books or clothes), the e-tailer ships the products to the customer; for digital products, such as digital audio files of songs or software, the e-tailer typically sends the file to the customer over the Internet.
Shipping: The product is shipped to a customer-designated
address. Retail package delivery is typically done by the public
postal system or a retail courier such as FedEx, UPS, DHL, or
TNT.
Drop shipping: The order is passed to the manufacturer or
third-party distributor, who then ships the item directly to the
consumer, bypassing the retailer's physical location to save time,
money, and space.
In-store pick-up: The customer selects a local store using a
locator software and picks up the delivered product at the selected
location. This is the method often used in the bricks and clicks
business model.