Question

In: Operations Management

Suggestions on how a company can prevent bias and manipulation using the performance measurement tools, residual...

Suggestions on how a company can prevent bias and manipulation using the performance measurement tools, residual income, return of investment, and economic value added.

Solutions

Expert Solution

Bias is an unfair or injustice against a person or group, organizations normally face this issue and it will very hard to handle it.

Suggestions to over come Bias:

  • Appraisal system should be defined as 360 degrees, it has to consider feedback from reporting manager, peers and suborditinates to get right appropriate response.
  • Each and every individual has to given an appropriate channel to express his/her views and opinions.
  • A proper moral conduct has to be defined need to be implemented across the organization.
  • Workplace has to be free from all kinds of Harassments.
  • Clear definition of roles and Responsibilities needs to be defined.
  • KPI's and metrics has to clear for each and every job role.
  • There should be independent function to handle issues or concerns raised by employees.
  • Employees grievance mechanism must be defined and it has to be fair across organizations.
  • Feedback need to be collected across employees on their satisfaction with the organization policies.

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