Discuss FIVE (5) tools to be used for the performance measurement in Malaysia Airlines Bhd.

Expert Solution

1)Revenue per available seat kilometre

Revenue per available seat kilometre for the quarter improved 10% year-on-year on the back of the route optimisation exercise conducted earlier.

2)Seat load factor

Load factor is an indicator that measures the percentage of available seating capacity that is filled with passengers. It is released monthly by the Air Transport Association (ATA)

3)Survey approach

A survey approach was used to gather data by administering the questionnaire to the target customers. Statistical tests including correlation, regression and exploratory factor analysis are applied to test on data resulted in support of all hypothesis. The result indicates that all independent variables have strong significant impact on customer satisfaction with online system acceptance and with customer satisfaction.

4)Review of supply contracts with key vendors

The overall review and renegotiation of supply contracts with key vendors, crucial towards setting the airline on the right path to recovery and sustained profitability, also continued in the quarter.Malaysia Airlines will also be investing in new ground service equipment that will improve on-time performances and turnaround times.

5)Cost Performance Index

Managing costs is a key component in reaching the projections under the approved Malaysia Airlines’ Business Plan. A key performance indicator for the entire organization is now centered around cost management with a focus on managing to budget and improving procurement.

Rahul Sunny answered 7 months ago

SLDU INDUSTRIES SDN BHD: THE BLAME GAME IN THE PERFORMANCE MEASUREMENT SYSTEM At CEO’s Office –...

SLDU INDUSTRIES SDN BHD: THE BLAME GAME IN THE PERFORMANCE MEASUREMENT SYSTEM At CEO’s Office – 3 January 2014 “How is this possible? We are not able to achieve even 1 percent increment from last year, yet we are having 71 plantations nationwide. An increment of 0.2 percent is not good enough for this company to survive. The head of production department has to look into this matter immediately. I want to see an improvement next year,” Dato‟ Sanusi Ahmad...

Discuss performance measurement systems that are used by different parts of the supply chain. Which one...

Discuss performance measurement systems that are used by different parts of the supply chain. Which one do you believe is the most effective/accurate? Why or Why not?

compare and contrast the various quality improvement tools in performance measurement in healthcare. Select one of...

compare and contrast the various quality improvement tools in performance measurement in healthcare. Select one of the methodologies and utilize its process to evaluate an area in your work environment. Your assignment should be 2-3 pages in length with a minimum of four (4) resources that support your position

What type of performance measurement is used to evalute employees in public schools?

Explain the forms of business organization in Malaysia and List and explain the FIVE (5) advantages and FIVE (5) disadvantages of those organizations.

- Explain the forms of business organization in Malaysia and List and explain the FIVE (5) advantages and FIVE (5) disadvantages of those organizations.- Briefly explain what Agency Problem is and how to overcome it.- Explain the definition of Bond and its characteristics.- Differentiate between Common Stock and Preferred Stock- Differentiate between Investment Decisions and Financing Decisions

Describe one of the technologies used for the production of biofuel in Malaysia and discuss the...

Describe one of the technologies used for the production of biofuel in Malaysia and discuss the suitable applications of the biofuel produced in the industry. Hint: You are required to highlight the raw material/feedstock, the technology, the chemical reaction/process involved and also to consider the effectiveness of the biofuel for the selected application in terms of its combustion and energy.

All the following are methods of comparison used in performance measurement. Which are inadequate as contemporary...

All the following are methods of comparison used in performance measurement. Which are inadequate as contemporary measures? 1) Standard costs. 2) Past periods. 3) Budget targets. 4) Benchmarking. a. 1, 2 and 4. b. 2, 3 and 4. c. 1, 3 and 4. d. 1, 2 and 3.

outline at least four criteria that should be used to evaluate approaches to performance measurement, and...

outline at least four criteria that should be used to evaluate approaches to performance measurement, and critically evaluate one approach using the criteria you specified. Which of the four criteria you identified do you consider the most and least important? What are the benefits and limitations of the performance measurement approach you chose, according to these criteria?

2. Vertical jumping performance is often used as a crude measurement of muscle power. Considering the...

2. Vertical jumping performance is often used as a crude measurement of muscle power. Considering the various deterministic factors of jumping performance, which factor or sub-height is most closely related to vigorous muscular effort? In consideration of your answer, which method of estimating flight height is probably most appropriate? Explain

A four-stage lifecycle is used to characterize the progress through developing a performance measurement and management...

A four-stage lifecycle is used to characterize the progress through developing a performance measurement and management system. The stages include design, implementation, use, and review. Please match the process with the appropriate stage. _____________________a process for gathering analysing and presenting data to the decision makers Review stage Implementation stage Design stage Use stage _____________________a process for reviewing past actions and prioritizing new ones Review stage Implementation...

Question