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In: Operations Management

Human Resources performs many functions in an organization.A primary responsibility is assisting leaders and managers in...

Human Resources performs many functions in an organization.A primary responsibility is assisting leaders and managers in recruiting and selecting future employees.While seemingly a straight forward task,'s, assessing a candidate's relevant skills,abilities,personality and intelligences, is fraught with challenges.Among these is the ability to accurately identify the candidate's job fit while minimizing the candidate's and interviewer's biases.What can HR professionals and managers do in order to limit the number of incorrect hires(false positives) and failing to hire the right candidates(false negatives).

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Expert Solution

Hiring is an art and craft of selecting best people to perform specific role of the organisation. Organisation should be able to select the right type of persons at right time for fulfilling its objectives.
Hiring is an art and craft and it can't be free from failures.
False positive occurs when hiring an applicant based on predicting success but faiure occurs. An applicant would have succeeded is rejected based on prediction of failure.

Hiring a false positive usually happens because:
• If roles was not defined correctly before selection process
• If hiring process was hurried to fill the vacancy of staffs.

False negative can be due to following reasons:
• Lack of alignment between persons involved in the hiring process
• If roles and responsibilities where not determined before starting the hiring process.
• The hiring team may not be best for identifying the right talent.
Good hiring team should able to distinguish between false positive and false negative.

How to avoid false positive and false negative.

• Best selection system
organisation should have the best selection system in place to effectively differentiate between false positive and false negative. The false positive is costly venture which effects productivity and morale of employees. Organisation should be able to use better tools to picturize the talent and skill of employees for fulfilling its objective.

• Clear expectation about the job
Explain all aspect of the job understand that whether the candidates are fit to the job or not. Asking questions regarding how they work on teams, individually and the way they like to be managed will help to distinguish between false positive and false negative.

• Dig deeper
many interviews focus the questions like why do you selected this company , What are your strength and weakness, why should we have you . Of course these question will helps in initial stage. But the hiring Team should push the candidates a little more to understand their true personality and potential capabilities.

• Another way to distinguish between false positive and false negative is to have more than one person to review all resumes, participate in interviews. The way the organisation can avoid falsely eliminating a good candidate.

• Have a checklist
Having a checklist provides a consistent standard of evaluation.
It helps to avoid making false negative or false judgement about a candidate.


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