In: Operations Management
In OB theory and other than "legitimate" power name and briefly describe 4 other bases of individual power in an organization?
OB (navigational behaviour)
It's the study of behaviour of human within an organisational
environment. It is the study about what an individual feels,
thinks, or what he does in and outside the organisation as an
individual and in a group.
• Power
It is the capacity of a person to influence the behaviour of other
person. Organisations are made up of several individual and
exercise lesser or greater power.
Individuals have five potential sources of power, including reward
power, coercive power, referent power, expert power and legitimate
power.
• Expert power
Expert power is derived from the expertise or knowledge of an
individual in a particular area. An expertised person is highly
valued by other persons in the organisation for his knowledge and
problem solving skill. People with expert power undertakes critical
task and they are deemed indispensable.
The ideas, decisions and opinions of person with high expertise
have the ability to influence other employees.
• Referent power
This kind of power is derived from the interpersonal relationship
which a persons cultivates with other person in the
organisation.
It is the ability of a person to influence others due to their
followers loyalty, friendship, admiration or a desire to gain
approval.
• Coercive power
It is the ability of a person to influence others through negative
actions like threat or punishment. For example subordinate may work
hard to meet a deadline to avoid punishment for disciplinary
actions from his superior.
Coercive power helps to control the behaviour of employees by the
way of punishment, firing or reprimand.
In short it is the ability of an individual which allows an
authority figure to influence others through fear and
threats.
The excessive use of coercive power makes a negative consequences
in the firm. A negative environment will demotivate employees and
may produce negative outcomes.
• Reward power
Reward power is opposite to coercive power.
It is the ability of a person in a leadership position to influence
the behaviour of subordinate by giving rewards like money,
promotion compliments for performance wich meets or exceeds
expectation of organization. It helps to create healthy competition
between employees to achieve the reward.
Reward system can motivate employees to work hard to achieve
reward.