In: Operations Management
5.Legitimate power stems from the internalized values of the other persons that give the legitimate right to the agent to influence them. True False
6.Managers having legitimate, coercive or reward power automatically have referent power. True False
7.According to French and Raven, experts are perceived to have knowledge or understanding in all areas. True False
8.Engineers are granted expert power in functional matters but not in personnel or public relations problems. True False
5) Legitimate power stems from the internalized values of the other persons that give the legitimate right to the agent to influence them.
Answer: True
Explanation: When a person is able to affect the internal value system of a person, he or she is able to derive legitimate power as the other person then gives the legitimate right to the agent or leader to influence and lead them.
6) Managers having legitimate, coercive or reward power automatically have referent power.
Answer: False
Explanation: Referent power is known as the power that one gets through his or her perceived attractiveness and worthiness. A manager having legitimate, coercive or reward power does not automatically have referent power.
7) According to French and Raven, experts are perceived to have knowledge or understanding in all areas.
Answer: False
Explanation: According to French and Raven, there are five bases of power. These are: Legitimate, Reward, Expert, Referent and Coercive. People having expert power have knowledge or understanding pertaining to the area of their own expertise and not of all the areas.
8) Engineers are granted expert power in functional matters but not in personnel or public relations problems.
Answer: True
Explanation: Engineers are considered experts in technical and functional matters and in their own domain of expertise. However, they are known to lack expert power in personnel or public relations problems.