In: Operations Management
Question 3. Scheduling
ArtWork is a graphic design company. All jobs it receives must go through sketching (Process X) and then colouring (Process Y) in sequence. Each of the processes is operated by a dedicated designer.
| 
 Job  | 
 Process X (Hour)  | 
 Process Y (Hour)  | 
| 
 A  | 
 11  | 
 6  | 
| 
 B  | 
 8  | 
 3  | 
| 
 C  | 
 7  | 
 10  | 
| 
 D  | 
 4  | 
 3  | 
| 
 E  | 
 1  | 
 2  | 
| 
 F  | 
 5  | 
 9  | 
| 
 G  | 
 2  | 
 4  | 
| 
 H  | 
 12  | 
 4  | 
| 
 I  | 
 6  | 
 1  | 
| 
 J  | 
 4  | 
 9  | 
E
| 
 Job  | 
 Process X (hour)  | 
 Process Y (hour)  | 
 Process Z (hour)  | 
| 
 P  | 
 6  | 
 1  | 
 5  | 
| 
 Q  | 
 2  | 
 2  | 
 6  | 
| 
 R  | 
 5  | 
 1  | 
 4  | 
| 
 S  | 
 3  | 
 3  | 
 8  | 
NOTE: Due to paucity of time, we can solve only 1st four questions i.e. only for section a of the above question.
i) Using Johnsons method, of assigning jobs with lowest time in process X first and jobs with lowest processing time in process Y last in the schedule, we get the following sequences:
| Sequence 1 | E | G | J | F | C | A | H | B | D | I | 
| Sequence 2 | E | G | D | J | F | C | A | H | B | I | 
| Sequence 3 | E | G | D | J | F | C | A | B | H | I | 
| Sequence 4 | E | G | D | J | F | C | A | H | B | I | 
| Sequence 5 | E | G | J | D | F | C | A | B | H | I | 
ii) The Gant chart will be shown for the first sequence among the above 5 combinations i.e. for sequence: E-G-J-F-C-A-H-B-D-I

iii) The total process time for each of the two processes are calculated as shown in the below table:
| Process X (Hour) | Process Y (Hour) | |||||
| Sequence | Tin | Tpro | Tout | Tin | Tpro | Tout | 
| E | 0 | 1 | 1 | 1 | 2 | 3 | 
| G | 1 | 2 | 3 | 3 | 4 | 7 | 
| J | 3 | 4 | 7 | 7 | 9 | 16 | 
| F | 7 | 5 | 12 | 16 | 9 | 25 | 
| C | 12 | 7 | 19 | 25 | 10 | 35 | 
| A | 19 | 11 | 30 | 35 | 6 | 41 | 
| H | 30 | 12 | 42 | 42 | 4 | 46 | 
| B | 42 | 8 | 50 | 50 | 3 | 53 | 
| D | 50 | 4 | 54 | 54 | 3 | 57 | 
| I | 54 | 6 | 60 | 60 | 1 | 61 | 
| Total | 60 | Total | 51 | |||
| Idle | 1 | Idle | 10 | 
Thus the average flow time for both the processes = (flow time X + flow time Y )/2 = (60 + 51)/2 = 55.5 Hours
Thus the average flow time of the entire process for the given sequence is 55.5 Hours.
iv) Now if we split the last job of the sequence i.e. Job I into 2 activities I1 and I2 with process times of 3 Hours and 0.5 Hours in processes X & Y each respectively. Job table is as below:
| Job | Process X (Hour) | Process Y (Hour) | 
| A | 11 | 6 | 
| B | 8 | 3 | 
| C | 7 | 10 | 
| D | 4 | 3 | 
| E | 1 | 2 | 
| F | 5 | 9 | 
| G | 2 | 4 | 
| H | 12 | 4 | 
| I1 | 3 | 0.5 | 
| I2 | 3 | 0.5 | 
| J | 4 | 9 | 
We also follow the same sequence E-G-J-F-C-A-H-B-D-I determined by Johnson's rule, we get the following calculations of process flow time as depicted in the below table:
| Process X (Hour) | Process Y (Hour) | |||||
| Sequence | Tin | Tpro | Tout | Tin | Tpro | Tout | 
| E | 0 | 1 | 1 | 1 | 2 | 3 | 
| G | 1 | 2 | 3 | 3 | 4 | 7 | 
| J | 3 | 4 | 7 | 7 | 9 | 16 | 
| F | 7 | 5 | 12 | 16 | 9 | 25 | 
| C | 12 | 7 | 19 | 25 | 10 | 35 | 
| A | 19 | 11 | 30 | 35 | 6 | 41 | 
| H | 30 | 12 | 42 | 42 | 4 | 46 | 
| B | 42 | 8 | 50 | 50 | 3 | 53 | 
| D | 50 | 4 | 54 | 54 | 3 | 57 | 
| I1 | 54 | 3 | 57 | 57 | 0.5 | 57.5 | 
| I2 | 57 | 3 | 60 | 60 | 0.5 | 60.5 | 
| Total | 59 | Total | 49 | |||
| Idle | 1.5 | Idle | 11.5 | 
Thus we see that process flow times of Processes X and Y have reduced to 59 Hours and 49 Hours respectively (but with an increase in idle time too)
Thus the average flow time for both the processes = (flow time X + flow time Y )/2 = (59 + 49)/2 = 54 Hours
Thus the average flow time of the entire process for the given sequence is 54 Hours.
Thus there is a decrease in average flow time by 55.5-54 = 1.5 Hours. Thus we can safely conclude that splitting the last job into 2 sub jobs have made the arrangement more quicker by 1.5 Hours.