Procurement performance evaluation is regarded as a key catalyst to the success of any procurement process....

Procurement performance evaluation is regarded as a key catalyst to the success of any procurement process. The previous Procurement Officer had a lot of conflict with the Entity Tender Committee (ETC) during planning and discussions for performance evaluation of major contracts. You have just been appointed as the new Procurement Manager and now preparing for ‘the crucial works on the procurement performance review strategy’. As the Team Leader, management has asked you to organize a meeting and discuss what you will consider as relevant indicators to be considered in such a plan.

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Rahul Sunny answered 2 years ago

Using appropriate performance measures is crucial for the success of the performance evaluation and incentive schemes....

Using appropriate performance measures is crucial for the success of the performance evaluation and incentive schemes. However, using improper performance measures may result in goal conflict problems (e.g., between departments, between managers and shareholders, or between a superior and a subordinate). Describe two goal conflict situations caused by the use of inappropriate performance measures and also discuss potential solution(s) for each situation.

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Procurement performance evaluation is regarded as a key catalyst to the success of any procurement process....

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