Question

If 10 million passengers pass through the St. Louis Airport with checked baggage each​ month, a successful Six Sigma program for baggage handling would result in how many passengers with misplaced​ luggage?

Answer 1

Airports round the world have turned to Lean Six alphabetic character to unravel a number of the foremost common issues they expertise. Anyone World Health Organization has ever flown probably has forbidden long delays in security lines, problem navigating the landing field owing to lack of assemblage and congestion all over. Lean Six alphabetic character, with its concentrate on potency and client service, offers solutions for these styles of knotted processes. a lot of and a lot of airports area unit taking advantage.

-Security Lines- landing field even have place Lean into action to contour security at the landing field. By finding out knowledge from multiple trials, the landing field created changes to the protection method that enclosed inserting a “passenger facilitator” at the start of the screening lane and inserting a support agent at the tip of the lane.The idea is to own somebody there to each facilitate passengers brace oneself for screenings and facilitate them retreat to their things after they area unit done. The landing field has trained 800 workers within the new systems. The result: a ninety fifth satisfaction rate among passengers browsing the new security lines at the landing field.

- Baggage Handling- a project to form baggage handling a lot of economical achieved robust results and probably mitigated several headaches for travelers. Airways applied Lean Six alphabetic character ways to handle problems with baggage handling for connecting flights, one thing that usually results in flight delays as planes expect baggage to be loaded. They used the Six alphabetic character methodology of DMAIC (define, measure, analyze, improve, control) to use never-ending improvement cycle to however baggage was handled on connecting flights.

- lowering rider Wait Times- In airports round the world, the goal of using Lean and 6 alphabetic character is to form traveling through Associate in Nursing landing field a lot of economical and convenient for passengers. generally this could return all the way down to providing passengers the correct data or help once required. Technology additionally plays a job. within the u. s., the Transportation Security Administration (TSA) has used new technology to speedily scan for things in baggage, lowering passengers’ wait times within the security line. authority has endowed innumerable bucks to seek out ways that to use method improvement in creating rider expertise higher while not sacrificing safety.