In: Operations Management
Ibm110- leadership development forglobal managers.
1 - Explain the five key management skills and activities
required to lead positive change.
425-450 word answer
The five key management skills and activities required to lead to positive change are as follows:-
1. Communication & Interpersonal Skills –
Communication skills are skills which we use every day when we communicate and interact with other people verbally or by writing.One of the most important responsibilities that managers have is communicating effectively, both with the employees who work under them and with other managers throughout the company.There should be proper flow of communicaiton in the organisation to remove conflicts in the organisation. Good communication skills include Listening, Speaking, etc. These can be improved by – taking part in speaking sessions, by overcoming stage fear , by watching yourself over the mirror and then speak, by saying loud and clear sentences.
2. Conceptual Skills –
Conceptual skills present the knowledge or ability of a manager for more critical thinking.These are the skills which help an individual to use his innovative approach to understand difficult scenario. The conceptual skills allow a person to visualize the entire situation using thoughts and ideas.Conceptual skills can be improved by – Observing great leaders, Identify problems within the organization.
3. Technical Skills –
These are the skills in which the actual practical work is done by hands to perform the task. It includes mechanical work, tools & equipment. It is necessary to improve technical skills as new technology is adopted. Technical Skills can be improved by – Taking development classes, by practicing , by reading the manuals, by gaining knowledge about the technicalities .
4. Decision Making Skills –
These are the skills which helps in effective decision making like – asking for advice, questioning everything possible, debates , outcome analysis, pros and cons of decision. Etc. These will help in making decision effective.Decision Making Skills can be improved by taking wrong decisions harmlessly, by avoid committing same mistakes while taking decisions, by checking the results of your own decisions, one can master good decision making by analyzing the problem and act wisely upon it no hurry policy should be adopted.
5. Time Management Skills:-
Proper management of time will help an individual to perform each activity on time. Time management in an organization leads to increase in the efficiency of the employees. This is directly related with the profitabilitity of the business. It will help you to finish the work on time without compromising with the quality of work. It will also reduce excess stress and tension from life and provide a positive impact on the health. It gives a sense of calmness and relief in both professional and personal life. Proper time management skills will help an individual to have time for the activities which provide them happiness and enjoyment.