In: Operations Management
In Which step the following is included? (1) Should American Airlines offer ultra high-speed Wi-Fi service? (2) If so, should it offer it to first-class only or include business class and possibly economy class?
Yes, American airlines started satalite WiFi service in their few plane's not running in all flights :-
* Purpose of This people is concted well form social network for workings field while travelling handling business become easier and also making decisions through travel in air if necessary work is given and presence of him is important. They may connect or involve in video conferencing , attaining meating , while they are flying .
*I guess it's suitable for business class person and first class passenger's the can work while traveling from one country to and other because the presence of online platform is necessary for watching or handling the business information and communication become easier.
* According to my point of view this kind of service must be paid while booking tickets thought this kind of service some pessanger of economy class can pay and use the satellite WiFi services .
* Passenger can use their precious time because we know time is money and it's valuable for all .