In: Operations Management
Walker Memorial Hospital (WMH) and the St. Lucas Hospital are both located in Mason County and offer varied services. St. Lucas Hospital, however, happens to be a smaller, indigent facility that has various offsite services. St. Lucas often refers patients to Walker Memorial Hospital for more complex, specialized services. St. Lucas Hospital accepts walk-ins without prior scheduling and so is able to provide general services to many patients without extra charges. Walker Memorial Hospital requires scheduling before obtaining any medical care and a missed appointment attracts a fee during the next appointment.
St. Lucas Hospital requires financial support from the community to remain effective as most patients are unable to pay for services. In this much more difficult financial environment, that support is no longer available. WMH has offered to buy St. Lucas, but will apply its financial policies and change the administrative processes to meet its own, including closing all unscheduled, walk-in care. The sale is approved and WMH buys St. Lucas and both hospitals are now in the process of migrating their Patient Record Systems from paper to electronic.
Using the Case study above, conduct a SWOT analysis.
Walker Memorial Hospital and the St. Lucas Hospital serve a similar network and both offer shifted clinical administrations.
SWOT ANALYSIS :
WEAKNESS :-
• Patients won't get care without an
arrangement.
• The stroll in care office offered by St Lucas will be ended discomforting numerous patients.
• St Lucas is a minimal effort hospital will presently charge all patients according to walker strategies.
• Strategies of walker commemoration will be trailed by St Lucas which will prompt postponed and costly human services office for the network.
Walker commemoration requires earlier arrangements and will charge in the following visit if the arrangement is missed.
• Patients should pay significant expenses for a similar clinical offices.
STRENGTHS :-
• Nature of patient consideration will improve as Walker Memorial had the capacity to deal with complex cases.
• They can synergize their administrations and give better medicinal services to the patients.
• Walker likewise offers profoundly specific administrations so patients can profit by the merger.
• St Lucas hospital will never again be subject to money related help from the network to endure.
THREATS :-
• Patients requiring crisis medicinal services should sit tight for their arrangement.
• Hospitals would now be able to utilize their imposing business model situation to expand the cost of the administrations.
• Patients with constrained assets won't have the option to manage the cost of social insurance offices and will endure.
• General cost of medicinal services will increment.
OPPORTUNITIES :-
• General standard of administrations will improve.
• The two hospitals can consolidate their strengths and give holistic consideration to the patients.
• Hospitals can cover a bigger segment of the network by setting up centers in remote areas.
• They can redesign their offices, as there are progressively money related assets accessible.