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In: Operations Management

Scenario: Mayo Clinic, a non-profit provider of health care whose motto is “the needs of the...

Scenario: Mayo Clinic, a non-profit provider of health care whose motto is “the needs of the patient come first,” pays doctors a salary rather than a fee for service. Dr. John C. Lewin, chief executive of the American College of Cardiology, argues that salaried doctors can provide better healthcare and lamented that most U.S. health care is divided between small practices and community hospitals that aren’t linked together with incentives to coordinate care.

  1. Consider the conventional model of health care, which pays doctors according to the amount of treatment that they provide. Using a relevant figure (with hypothetical demand and marginal cost), explain how the doctor will overtreat the patient.
  2. If doctors are paid a fixed salary, how would that affect their incentive to overtreat?
  3. Dr. Lewin believes that a vertically integrated system provides better health care. Suppose that a hospital integrates with a group of heart specialists. Explain the moral hazard of the doctors relative to the hospital.
  4. Following the integration in (3), how should the hospital motivate the doctors?

Solutions

Expert Solution

Consider the conventional model of health care, which pays doctors according to the amount of treatment that they provide. Using a relevant figure (with hypothetical demand and marginal cost), explain how the doctor will overtreat the patient.

If doctors are paid a fixed salary, how would that affect their incentive to overtreat?

With a fixed salary, they will not earn more from more treatment. So, their incentive to over-treat will be reduced.

Dr. Lewin believes that a vertically integrated system provides better health care. Suppose that a hospital integrates with a group of heart specialists. Explain the moral hazard of the doctors relative to the hospital.

When the heart specialists are part of a hospital, it will be difficult for the management of the larger organization to monitor them. So, they are more likely to goof off.

Following the integration in (3), how should the hospital motivate the doctors?

The hospital can use monetary and non-monetary incentives based on the benefits to patients.

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