Question

1. Is there still a role for workers in automated logistics systems?

2. Think of examples of products that can be 3D or 4D printed. How will materials flows in these supply chains change as a result?

Answer 1

Human intervention is required at various points to ensure that even the automation process is in order as planned for. Besides, after the end of the automated logistics system, there needs to be some labor force involvement needed to make the products shipped or being reached out to their end destinations. We live in a world full of living beings and robots or a full automated logistics system may not make a total sense in addressing the needs of the ‘real people’. It is rather the human touch that determines the final success of these systems because when catering to the customers, care is also to be taken regarding their grievances pertaining to the logistics chain, which can be suitably addressed by rational reasoning and humane approach. Hence there is still role for workers in automated logistics systems though very limited because most of the mechanical activities are taken care by the machines itself while the workers shall primarily be needed only to supervise the work, manage the workspace or to ensure the reach of products to the end-customers in a successful manner. The intermediaries in the channel may also employ the workers so that the automated logistics systems are supported well in making a mark in the market.