Question

Conflict occurs in every aspect of our human life and this happens when one person sees the action of another as opposing. This can be at home, where the parties are not compatible due to opposing interests. Since conflict has so many Person Factors that influence it, these factors will also be the determinant as to how it will be managed. In other words, the way I will manage conflict at home may differ from the way I 'll manage it at work. The factors that influence it will determine it

Conflict is normal to human existence. If a relationship exists in whatever form or shape, conflict is bound to tag along. It can be constructive, ‘disagree to agree,’ or destructive. Using a personal scenario where I once had a disagreement with my lead, regarding work situation. I was upset about something that was not handled the way it ought to have been handled which led to conflict. When we both calm down, we talked about it and decided on the proper way to address the situation. The ways to manage conflict is, not to ignore it because it will make the situation worse if not dealt with in time in a constructive manner by the parties involved. Addressing it clears the air of any misunderstanding and focusing on resolving the problem by allowing parties to stay on the solution and not rehearsing the offense. It is very important to be conscious of the language used, language can fuel or quench it down.

When conflict is dealt with in a constructive and timely manner at the workplace, it makes relationships, in whatever form or shapes stronger. It promotes trust, there is a high level of self- awareness, and respect between or amongst the parties involved.

I have also realized that constructive conflict creates problem-solving skills which lead to high productivity and low turn over rate.

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Answer 1

Conflict Management:

Conflict is a situation where one disagree to others opinion in a rude manner in the organization and this can be resolved through on understanding which leads to the disputes among the members.

The following are the strategies to resolve conflict in the organization:

1. Collaborating: Collaborating means being assertive and cooperative in any conflict situation. Through this way a best solution can be identified and there would be peace of mind for both parties involved in the conflict.

2. Compromising: Compromising means in between assertive and cooperative. It means in any conflict situation the base of conflict need to be identified and then both parties comes to a mutual agreement even though both are not fully satisfied with the solution and this could avoid further conflicts.

3. Competing: Competing means assertive and uncooperative. This is a state where power of any position is shown. This benefit for leaders who has to bring discipline among teams to resolve conflicts.

4. Accommodating: Accommodating means unassertive and cooperative. This is a state where ones opinion is sacrificed and let go for others opinion to resolve conflicts in the organization.