Question

question 4

According to our professionals, one should HAVE a photo on their resume, but NOT have a photo on their Linked In profile.

A)True

B)False

Question 5

What is the name for the process of getting things done effectively and efficiently through and with other people?

A) leadership

B)supervision

C)effectiveness

D) management

Question 6

Management competencies include all of the following except?

A)interpersonal

B)technical

C)perceptual

D)conceptual

Question 7

The ability to influence others to act in a particular way through direction, encouragement, sensitivity, consideration, and support is called?

A)management

B)leadership

C)emotional labor

D) the Peter Approach

Question 8

What do employers seek when they are looking for "groupings" of collective skills and knowledge?

A) top talent known as "superstars"

B) management competencies

C) hospitality-specific categorical classifications

D)none of the above is correct

Question 9

Some traits of successful individuals in our industry, as mentioned by Aimee Mangold of KOLTER Hospitality included: drive, intelligence, self-confidence, the desire to influence others, relevant knowledge, and honesty/moral character. Unfortunately, these same traits do not apply to other fields outside of the hospitality and tourism industry to any great extent.

A)True

B)False

Question 10

The flow of information and ideas from one person to another involving a sender, method of transmitting the idea or content, and receiver is best known as interpersonal ability.

A) True

B) False

Answer 1

4. False

It is important to have a photo on the resume as well as on your LinkedIn profile. Not having a photo on LinkedIn profile is certainly going to hit your possibilities of getting good business relations in a negative manner.

5. Management is the process of getting things done effectively and efficiently, with and through people.

6. Management competencies does not include technical competency. A manager can be from a non technical domain. He should have interpersonal, perceptual and conceptual competency.

7. Leadership is the ability to influence others to act in a particular way through direction, encouragement, sensitivity, consideration, and support.

8.They are looking for management competencies.

A manager should be well worth with all sorts of skills to handle the subordinates. Thus it's a combination of skills required to be a manager.

9. False

Drive, intelligence, self-confidence, the desire to influence others, relevant knowledge, and honesty/moral character. All these characters are important in any industry and not just in tourism industry.

10. True

Interpersonal skills are the skills that a person uses to interact with others effectively.

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