Question

Detailed explanation on the following

Choose a company from the service sector, renowned for its excellent customer provision, and provide its sustainability and long-term profitability strategy. What is that makes its customer service unique or unbeatable?  Please comment / respond on at least one paragraph by another student.

Answer 1

Company name -Byjus learning private ltd.

Byjus is presently one in all the foremost standard college learning app providing learning programs for college students in categories one to twelve. it's courses for competitive exams like JEE, NEET, CAT, IAS. firms like Byju’s square measure making new-age learning experiences which can extremely facilitate the kids overcome the concern of exams and conjointly stop the apply of memorization and initiate learning on their own.

Long term profitability strategy in long term- Educational technology and education in itself could be a difficult business to know if you have got ne'er worked in it. Even a lot of thus, obtaining press for your little business are often a frightening challenge if you don’t savvy to try and do it the correct approach.

1- Partner with Education Influencers- Partnering with education influencers and academics WHO have their own blogs or have an outsized following on social media retailers will considerably boost your company's awareness.
2- wherever to seem for Education Influencers- For education and edtech corporations, if you wish to achieve decision-makers, want consulting, or need to seek out somebody with a significant education audience, search for influencers on LinkedIn. If you wish to achieve academics, you'll notice them on Facebook, Twitter, and particularly Pinterest.
3- Share your Stories on Social Media- A little storytelling will go a protracted approach on social media, and it isn't too difficult to create videos and tell stories nowadays. a part of act your brand's message is to create certain you recognize your audience, connect with them on their level, ANd share exciting stories which will reach them from an emotional purpose of read.
4- Reach intent on Writers and Journalists- If you are going to achieve intent on journalists on your own, ensure to try and do your schoolwork. Some publications have workers writers and contributors. Take the time to grasp the distinction between the 2 as a result of you may be squandering precious hours.
Contributors at the most publications will sometimes indite their concepts and opinions with editor oversight. workers writers usually have totally different goals and assignments.

The unique customer service that byjus offered to their customer-

1- They provide online classes to their children and provide best quality of education to them.

2- They provide free excess to their children so that they will get the proper education and new form of education that is e learning.

3- The company priotrises customer satisfaction and believe in the concept.