Question

You are the CEO of an organisation that is developing a new strategy. However, you fear that the culture might not be well suited to support the implementation of the strategy. Describe how you would go about analysing the behavioural, physical and symbolic manifestations of the culture and propose potential fixes across these dimensions.

Answer 1

There are several ways of analysing the behavioural, physical and symbolic manifestations of the culture:

- A SPOC from each department can be interviewed and feedback can be taken form him to understand the diverse nature of his team and to see what are the potential bottlenecks.

- Similar trends in the industry can be studied to identify the issues.

- Test activities can be performed with the employees and the results can be used to identify the problematic areas.

- Potential losses could also be taken into account which would be incurred by the resistance of the employees to adapt the change.

Ways to fix those potential issues are:

-Training in the weaker domains and to use the new system can be given.

- Adaptive learning can also be implemented in which the learning groups can be divided as per the weal areas.

- Previous examples can be quoted and it should be made clear to the employees that what is in it for them so as to motivate them.