In: Operations Management
Retailing Management: chapter 15 question 6 DQP
What are the advantages and disadvantages of the different forms of compensation programs described in this chapter? Considering the disadvantages only, how can department managers lessen the effects of the disadvantages?
Benefits and drawbacks of different remuneration approaches:
Commission: Paying a commission helps to inspire sales staff, particularly if the commission rate is enticing, to make more revenue for the company. When the contract system is well planned, it will function well without impacting the profitability of the company. Personal work is emphasized, allowing fewer sales department oversight. A low commission fee would not be appealing to an employee. As an employee will be more likely to quit if a rival pays a higher incentive fee, this will also result in a loss of loyalty.